Best-In-Class Kiosks Powered By Our Live Expert® Virtual Customer Service System
ClairVista provides video kiosks designed with the customer’s experience in mind, allowing them to instantly video chat with a live agent with one click on the screen. With tools for screen sharing, remote control, document signing, and more, empower your agents and provide a world-class experience for your customers. Minimize wait times and allow your agents to reach more customers with less effort.
Freestanding & countertop models. Highest quality components.
Manufactured in the U.S. Unmatched prices.
Freestanding Customer Service Kiosk Options
Designed and built for unmatched performance, user experience, and reliability.
Best in-class components.
HD anti-reflective PCAP touchscreen display.
High-powered CPU and RAM for flawless video communication.
Advanced camera for HD video calls between customers and service agents.
Speakerphone with four-mic array, echo cancellation, and background noise suppression.
Remote viewing and control options for virtual agents.
Countertop Kiosk for Video Calls & Document Imaging
Our M1 countertop customer service kiosk provides an ideal seated service experience. Speakerphone or handset options improve comfort. An integrated 4K camera easily captures document images with no bulky scanner. Customers can review and manage document images before uploading.
Includes an option to use with off-the-shelf desktop devices like printers, scanners, CC readers, ID scanners, signature pads, keyboards, and mice.
Flexibility to Integrate Peripheral Devices
Our video kiosks can be customized to include peripheral and integrated devices:
Credit card reader
Driver’s license scanner
Bill acceptor
Signature pad
Keyboards with trackpad
Document scanners
Printers
Speakerphone or handset
Limitations of Self-Service Kiosks vs Virtual Customer Service Kiosks
Self-service kiosks suffer from customer resistance and user session abandonment — particularly for information-intensive or infrequently used services. There is no substitute for the effectiveness of speaking with a knowledgeable agent at the moment of need.
Our Live Expert® system allows organizations to provide superior on-demand services in the most efficient way. The system instantly connects each customer to an available agent who is most qualified to assist with each need.
Schedule a demo to see how Live Expert® video kiosks can fit into your customer service plan. We’ll show you how efficiently it can manage connections and how the powerful tools enable customer service agents to exceed expectations.
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